Swapcard

Swapcard acts as our central hub for the event - it's our official event app, where you can access your online meetings diary, arrange 1-2-1 appointments, and more.

Please note: you will be able to access the event app via this page - we will share the log in link with you in late May.

To give your staff access to Swapcard, you must first ensure that they have registered as an exhibitor at TEAMS Europe. Do this by heading to the REGISTRATION page within the e-zone.

We'll be running a Swapcard training session in the future, but in the meantime, please take a look at our Swapcard exhibitor guide and FAQs.

When will I get access to Swapcard?

All exhibitors that have been registered via the e-zone will get a login email from Swapcard on 6 June.

Is there an app version available?

Yes, you will receive an email when it is ready to download.

What are the appointment time slots, and how long is each appointment?

The appointment slots are on 27 June between 09:50 and 17:30 and on 29 June between 9:50 and 16:50. Each appointment slot is 20 minutes long.

How do I filter the attendee list?

Under the “Attendee" tab, you’ll see all the visible event organisers that are on Swapcard. On the left-hand side, you will be able to filter the list by badge type, product and services interested in, primary activity and geographic responsibility.

How do I make a connection and arrange a meeting?

This is a buyer-led system; event organisers have the power to make appointments with the exhibitors. Once you have identified an event organiser you would like to meet, click on their profile to see their information and send them a connection request. If the buyer accepts, you can chat with them and arrange a meeting that the buyer then books. The event organisers can either make an appointment with you directly or via your exhibitor listing. Both ways feed into the exhibitor's diary. Meetings made via the exhibitor listing will need to be allocated to a staff member.

How many diaries does each exhibitor have, and how do I add more?

Each exhibitor has one diary, as standard, to take up to 20 in-person appointments. If you've paid for an additional attendee, please contact bdempsey@ntmllc.com about adding additional diaries.

How do I add a member of my team to our exhibitor profile?

Once your team have been added to Swapcard, the exhibitor manager will also need to add them to the exhibitor profile. To do this, simply click on your exhibitor profile, select "Your Team", and press the "ADD A MEMBER" button on the right-hand side of the screen. You'll need to enter the same email address used to register them via the e-zone. It can take up to an hour for registrations to appear in Swapcard.